Hotel Palazzo Benci

Perfect location, and very fair price compared to other Hotels in Florence!

This hotel actually exceeded my expectations. I know European hotels can be a mixed bag, but the rooms were new, and it was very clean and convenient. I like it a lot and would highly recommend. There was nearby laundry self-service, and the hotel staff were all super, super nice and friendly. It really meant a lot to me how helpful and kind they were with all my questions. You can just tell they want you to have the best time, and they care about your experience. I think in general Florence can feel a bit like a tourist trap, but this hotel had so much Italian warmth and hospitality. Would come again! Also the location was amazing. Right by tram for airport and close to Mercato Centrale and most of the attractions. Really was super ideal.

Staff were super friendly and helpful (they even posted my postcard for me). Location of the hotel is fantastic, right next to the Cappelle Medicee and San Lorenzo Church. It's also just a few minutes walking between the hotel and the tram stop or train station. There are loads of bars and restaurants nearby, also a few supermarkets. You can get everywhere on foot from this hotel. The rooms were very clean and beautiful. There are a double set of windows which were great to keep out the noise from outside. There were toiletries in the bathroom (shampoo / conditioner / shower gel, tissues, shower cap, soap). My room was pretty spacious for European standards and for me as I had booked a single room but they gave me a double. The bed was very comfy. There is a courtyard garden where you can relax and enjoy some quiet time, you can also order a drink at the bar. Breakfast was buffet style with mostly cold options. There was filter coffee but also a machine where you could choose other types of coffee. If I visit Florence again, I will definitely stay here again.

The hotel is perfectly situated, a short walk from the main station, but near to all main sights. Everything worked well - the air conditioning was efficient and relatively quiet, the double windows ensured that the room was silent despite the noisy street below. The best noise proofing I've experienced. Staff were charming. The shower was efficient with a good shower head. My single room was small but adequate, with a very comfortable bed.

Great location, easy for walking to visit the museum, cathedral, bridges, etc. The staff was really kind and helpful. The breakfast has variety, I liked that they have a coffee machine autoservice and the usual coffee (you can choose between several options), the place for breakfast is beautifully decorated. The room was clean, comfortable bed and with a view to the garden